Trenmead Limited (“we”) uses cookies and similar technologies on each website that we operate as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites.
The technologies that we use include JavaScript tags, pixels, local storage, and web beacons, though for simplicity in this Policy we use the generic term “cookies” to mean all and any of them.
This Policy concerns the following domains trenmead.co.uk, trenmead.com, sudburyelectronics.com and associated subdomains, whose use of these technologies is explained further here. The websites which this Policy concerns are collectively referred to here as the “Website”.
We use cookies for a range of purposes. They help us to present the Website to you and make our website work as you would expect, they improve the speed and security of the website and give us information to continuously improve our website for you. Cookies provide important functions (like our Sudbury Electronics shop), and analyse how you arrive at and use the Website, they make our marketing more efficient.
We do not use targeting cookies on our website and do not collect any personally identifiable information without your prior express permission.
Cookies provide us with information about how the Website is used so we can keep it as up to date, relevant and error free as possible. Further information about the types of cookies in use on the Website is set out below.
The types and categories of cookies we use
Cookies enable a small amount of data to be stored on your device when you access websites and mobile applications on the internet. Cookies can be either:
- Session cookies – these expire when you close your browser and do not remain on your device; or
- Persistent cookies – these are stored in the longer-term on your device. They are normally used to make sure the site remembers your preferences.
The cookies that we use on the Website can be categorised as follows:
- “Strictly necessary” and “functional” cookies are used to support site navigation, search, login, live chat and e-commerce features if provided;
- “Performance” cookies support performance analysis; and
- “Targeting or advertising” cookies are not used.
Granting us permission to use cookies
When you first visit the Website, you will be asked to confirm whether you agree to cookies being placed on your device. You can change your choices at any time by clicking on the “Change Consent Preferences” link at the bottom of the Website.
At the same time, a small number of strictly necessary and functional cookies will be placed on your device automatically in order to allow the Website to function.
If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. i.e. we have your implied permission. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our website will not work as you would expect.
Please note that if you choose not to accept cookies, or if you configure your browser settings to reject all cookies (including strictly necessary and functional cookies), certain functions and services on the Website (and most of the other websites you visit) may not be available to you and this will also affect our ability to update the Website to cater for your preferences and improve the Website’s performance.
The types of cookies we currently use on the Website are set out in more detail below:
Strictly necessary and functional cookies
Strictly necessary cookies are essential to enable you to move around the Website and use its features and/or services. These cookies allow the Website to provide essential services to you.
The Website uses strictly necessary cookies to:
- Identify you as being logged in to the Website
- Remember the goods and services you ordered when you get to the checkout page on our e-commerce website.
- Remember things like information you’ve entered on order forms when you navigate to different pages during your session on the Website
- Remember things like service selections you have made which are essential for us to provide you with services you have requested
- Make sure you connect to the right service on the Website when we make any changes to the way the Website works
- Identify you as having consented to use of cookies on the Website
Functional cookies are used to remember information you provide when you browse the Website, as well as your choices. For example, if there is an account set-up facility available on our websites. they are used to store your user name, log in details and language preferences and any customisations you make to Website pages during your visit. They are necessary to provide features and services specific to individual users. These will be more relevant to our e-commerce website.
The Website uses functional cookies to:
- Remember settings you’ve applied (such as layout, text size, preferences and colours)
- Remember selections you have made (such as search functions and results, and goods and services)
- Apply customised content segments to individual users
- Apply users’ individual service specifications (such as usage or credit allowance)
- Share information with partners to provide a service on the Website. The information shared is only to be used to provide the service, product or function and not for any other purpose.
- Enable live help services, use of map and location services, video content for playback and site search functionality where these features exist on our website.
- Share content with social media channels.
Performance cookies
Performance cookies allow us to update the Website to cater for user preferences and improve performance. They collect information about how the Website is used, e.g. which pages users visit most often and where error messages are delivered.
The Website uses performance cookies to:
- Provide statistics on how the Website is used (including selections that you have made, and goods and services that you have viewed from our e-commerce website, during your use of the Website)
- See how effective our adverts are
- Enable us to track and improve the Website by analysing visitor behaviour and results
- Improve the management and performance of tags on the Website
- To collect user opinions and feedback on the Website experience or products offered
If you need more information on performance cookies we use on the Website then contact us via info@trenmead.com
Cookies and spyware
It may be that your concerns around cookies relate to so called “spyware”. Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive. If this is your concern then it is in your best interest to learn more about managing cookies with anti-spyware software.
Where we use resources and facilities provided by Google, you can find further information about how Google will use personal data, if you give consent on our sites or app, in Google’s Privacy and Terms site: https://policies.google.com/technologies/partner-sites
If you need further details about any aspect of the information on this website, please contact us via info@trenmead.com