IT Support

  • A Printer guide for small business owners

    As a local IT Support company a lot of people ask us what printer we recommend as if there’s a standard single printer that’s right for everyone.  Unfortunately that’s not the case.  Like a lot of things your business relies on such as insurance, vehicles and staff the answer very much depends on your own individual […]

  • Free Wi-Fi Beware!

    As the saying goes there’s no such thing as a free lunch. This can definitely be applied to free Wi-Fi because there is always a hidden cost to free Wi-Fi and you must be aware of it as it can be expensive. The more obvious cost is the requirement for you to give up some […]

  • What you should expect from an outsourced IT Helpdesk

    To start off using the word “Outsourced” in the title is a bit of a red herring because what you should expect from your IT helpdesk will be the same whether it’s outsourced or not.  In fact for a lot of SME’s an outsourced IT helpdesk should give you even more than an internal one […]

  • How to calculate the cost of downtime

    If the power in your office fails tonight, and all of your computers crash, how quickly can you recover?  And perhaps more importantly, at what cost?  In any given business or industry, it can be difficult to pinpoint the exact damage that would occur should any unplanned downtime arise – especially when you consider intangible […]

  • Cyber Security For SME Business Owners – Part 4

    Why an IT security policy gives your business cyber security So for the final part of this series we will sumarise why you need an IT security policy in your business.  With the increase in cyber crime targeted at small business it is essential you take this on board to ensure the long term growth […]

  • Cyber Security For SME Business Owners – Part 3

    What You really need to keep your business safe The answer to effective cyber security for SMEs is to have an active IT Security Policy.   That means a working document that is regularly reviewed and its instructed actions regularly audited.   An IT Security Policy can not simply be something you produce, put in a […]

  • Cyber security glossary

    There’s a lot of terms used when referring to cyber security and it’s easy to to forget what something is or means. During our day to day business of being an IT support company here in Wembley we regularly hear people refer to cyber security terms incorrectly.  Sometimes even the experts get it wrong as […]

  • What to do when switch it off and back on again doesn’t work

    Ever had one of those days where you Laptop suddenly decides it’s not going to play ball?   The simplest of tasks you normally take for granted are all of a sudden impossible and you’re presented with a series of random, incomprehensible error messages.  Very quickly your level of frustration goes from a slightly annoyed […]